Employment

Employment

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PROGRAM COORDINATOR (Full time)

Background:

The Social Science Research Institute (SSRI) brings together researchers with interests in problems that cross the various social and behavioral sciences, including problems that connect with the humanities and natural sciences. SSRI promotes multidisciplinary collaboration among such scholars as they work on important social issues that are challenging to address fully from within any given discipline. SSRI, partnered with the Information Initiative at Duke (iiD), offers a new two‐year master’s program. The Master in Interdisciplinary Data Science (MIDS) is designed to prepare students with diverse ages and backgrounds for entry‐level to mid‐level data science positions in industry, government, and the non‐profit sector, and for PhD‐level study in computational disciplines.

Occupational Summary:

This position supports the Master in Interdisciplinary Data Science (MIDS) program and is responsible for a broad range of activities that support the administration of the program and other SSRI related educational activities. The position will coordinate MIDS’ day‐to‐day operational activities, student services, and external relations. It will also ensure that MIDS students have a supportive and successful experience while in the program. The position reports to the MIDS faculty director and will work as part of the MIDS program and SSRI team. This position balances coordination of day to day operational activities and engaging in student facing interactions.

Work Performed:

The program coordinator will assist in the development and execution of the tactical implementation of the program, ensuring continuous improvement of administrative and logistical operations. As part of this responsibility, the program coordinator will document and evaluate the program’s processes and performance, suggest new or improved processes, recommend action plans, identify resources, and share ideas and information with colleagues across the SSRI cores, as well as cultivate relationships with Duke departmental partners to ensure success of the program. The program coordinator will also create long and short‐term plans for capstones projects, admissions processes, course scheduling, program events and students’ activities, and will be expected to evaluate the success of these processes and events. Additionally, the program coordinator will be responsible for the daily activities and operations related to the MIDS program. These daily responsibilities include the planning, coordination, and implementation of operations and activities such as capstone project activities, classes, workshops, advertising, special events, staffing, financial and general business matters. The program coordinator will develop and document standard operating procedures for the aforementioned operations and processes of the MIDS program.

The program coordinator also serves as the assistant to the DGS and is a primary point of contact for the students. The program coordinator helps students navigate the integration of the different facets of academic life into a fulfilling and coherent academic and career plan. The program coordinator will do this by responding to student questions and requests, ensuring the highest level of professionalism and customer service for an outstanding level of student services. Therefore, this role requires sound judgement, the ability to coordinate detailed logistical planning, and strong communication skills, both in‐person and via written communications. All of this work must be completed in collaboration with the MIDS director and faculty, SSRI and iiD faculty directors, the SSRI associate directors and SSRI teams, so the program coordinator must be highly organized, an effective and professional communicator, and a team player.

Specific responsibilities include, but are not limited to:

Capstone Projects

  • Manage operational aspects of capstone projects, coordinating with the MIDS director, faculty, PIs, other institutions, and students

  • Oversee solicitation and submission of proposals

  • Work with SSRI IT on equipment and software requirements

  • Work with SSRI PRDN to secure and manage adherence to data use agreements and develop information sharing processes that protect confidentiality while facilitating necessary information flow between administrators, faculty and students

  • Develop, document, and coordinate processes for coordinating and evaluating student team assignments, logistics, communications and project management

MIDS Development

  • Assist in development of public relation and marketing materials (for example, program advertisements, website text, and data collection tools) for the academic program in collaboration with SSRI associate director of communications and web services

  • Identify and establish relationships with potential community or university partners

  • Manage communications and meetings with university partners

Educational Programming

  • Coordinate with the MIDS faculty director and the SSRI associate director for education, research and evaluation to evaluate and collect data about MIDS educational services and courses

  • Manage course catalog materials and process new course requests and changes for MIDS and SSRI education programs

  • Manage course scheduling (includes overseeing room reservations, managing TA appointments, and coordinating with course instructors)

  • Develop handbooks and supporting information for MIDS students and faculty

  • Support course operations by providing general support for students and faculty, and managing yearly instructional plans, course material submissions, and classroom technology requirements

  • Serve as liaison with the Graduate School, the SISS office, the University Registrar, Admissions, and other departments

Operations

  • Design, budget, implement, and coordinate all logistics for academic events including pre‐term preparation sessions (boot camps), course review sessions, team building activities, job interview training workshops, other professional development workshops, and job fairs

  • Design, coordinate, and be onsite to manage special events such as orientation, graduation, end‐of‐year celebration, and other social events

  • Coordinate logistics for related events and meetings by negotiating with vendors, communicating with faculty/staff/students and guests, working with involved university departments, and managing travel

  • Manage program databases, applications data, FAQS, employment opportunities, and relationships with alumni

  • Manage day‐to‐day financial procurement, payments, reimbursements, reconciliations, and program reporting

  • Ensure faculty compensation and departmental and school obligations are met

  • Work with the associate director for finance and administration on projections and annual budget preparation

  • Represent SSRI/MIDS and serve on departmental committees as assigned

  • Recommend staffing actions, and train and supervise related program staff (i.e., temporary staff and work‐study students)

Student Interaction and Services

  • Manage all communications with applicants and students, including pre‐application questions, questions about transitioning to Duke, questions about post‐Duke life

  • Oversee program listservs

  • Design, implement, document, and evaluate programming to ensure students have a smooth transition between admission and matriculation

  • Develop and maintain positive relationships with students through formal and informal advising

  • Coordinate and track faculty‐student mentor relationships to ensure student needs and milestones are met

  • Coordinate with faculty, the Admissions and Registrar's offices, the Graduate School, Career Services, International Office, directors of graduate studies, alumni relations, Student Affairs, Student Wellness Center, and other University entities to provide students with necessary information, resources, and resources for support to successfully complete their degree

  • Design, implement, document, and evaluate programming for career development skills

  • Work with student and Career Development Services to optimize and track job placement

  • Identify educational and research experiences outside of Duke, and manage summer internships

  • Work with the MIDS faculty director and the SSRI associate director for education, research and evaluation to assess the quality of the student experience, and recommend improvements

Other Duties:

The above is not intended to be an exhaustive list of all responsibilities and duties required. The position may be expected to take on other duties and special projects as assigned, and perform other related duties incidental to the work described herein.

Education/Training:

Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program. A master’s degree and experience with diverse populations in a business or higher education setting will be highly valued.

Experience:

Work requires three years of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Skills:

This position requires a creative and motivated individual with outstanding organizational and project management skills, high attention to detail, excellent interpersonal, written and oral communication skills, and sensitivity and confidentiality to counseling issues that may arise with students. This position must also have the ability to work and communicate well with students, faculty, staff, administrators, University offices, and outside institutions. The program coordinator must demonstrate the ability to work effectively under pressure, to meet deadlines, to prioritize in an independent manner and in a fast‐paced environment with changing situations, and to exercise sound judgment. This position requires broad knowledge of academic program management and support, including knowledge of University systems and procedures. The program coordinator must be proficient in Microsoft Office Suites (including Word and particularly Excel), Adobe Suites, database software, e‐mail software, web‐based tools, and academic tools for applicants/students, courses, space (i.e., Hub, Duke@Work tools 25Live, SAP R/3, etc.).

Interested applicants may apply to Duke University https://hr.duke.edu/careers/apply req #401343306.   

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RESEARCH ANALYST (This is a term-limited, one year appointment)

Background:

  • The mission of the Social Science Research Institute (SSRI) is to catalyze pioneering social science research and methods across the social and behavioral sciences. We serve scholars at all levels from across the Duke University campus and Duke Medicine.

  • Although many of our principal constituents find their disciplinary homes in the departments of Economics, Political Science, Psychology and Neuroscience, Public Policy, and Sociology, we have also welcomed faculty from other departments and schools within our facilities and programs and as collaborators.

  • The Protected Research Data Network (PRDN) is SSRI’s computational and storage enclave for Sensitive research data.

Occupational:

  • Summary This position plays a key role in managing confidential data sets for the social science researchers of Duke.

Description of Work: Researcher Assistance (50%):

  • Assist researchers in obtaining and renewing access to research datasets.

  • Assist researchers with IRB submissions, amendments, and renewals.

  • Assist researchers in complying with data provider requirements.

  • Explain and demonstrate effective DUA applications, DMP and IRB documentation.

  • Write and modify DUAs and Data Management Plans (as required by external data providers).

Maintain up-to-date knowledge of current DUA requirements Operational (25%):

  • Maintain the SSRI inventory of existing project information and other restricted dataset usage. In conjunction with SSRI’s Associate Director of Research Data Security and the Senior Restricted Data Specialist, provide input to improve the system.

  • Document and teach proper safety etiquette when dealing with protected data. Direct users to existing resources on the web for training, and strongly encourage new researchers to undertake training.

Administrative and Compliance (25%)

  • Assist researchers with IRB and DUA compliance. In conjunction with SSRI’s Associate Director of Research Data Security and the Senior Restricted Data Specialist, determine and institute follow up mechanisms to ensure researchers are aware of and abiding by DUA terms; and instruct new researchers on adherence to the DUA terms.

  • Maintain familiarity with relevant federal, state, and University regulations and policies applicable to social science research and human subjects protection, and advise researchers as to their applicability to proposed or approved research protocols.

Ideal candidate will possess:

  • Bachelor’s degree in a social science

  • Information/library science, or business

  • Experience with writing and executing DUA and IRB documents in an academic setting

  • Professional editing and writing experience

  • Experience working with confidential datasets

  • Knowledge of data security issues

  • Excellent interpersonal skills and demonstrated abilities in collaboration and consensus building

  • Initiative, resourcefulness and the ability to self-direct, problem-solve, and follow processes to completion

  • Detail- and documentation-oriented

Education/Training:

Work requires a bachelor's degree in a field related to the specific position.

Experience:

Work requires two years of experience in research/data analysis or related position.

  

Interested applicants may apply to Duke University https://hr.duke.edu/careers/apply req #401341989.         

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Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status.

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